Medi-Spa Store
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The Medi-Spa Store strives to provide quality skincare products at competitive prices. Our company provides products that are the exact same products you buy from your dermatologist. Our products are quality products from manufacturer names you trust, such as bareEscentuals, Md Forte, MD Formulations, Neostrata, Obagi and many others. All of our products come directly from the manufacturer. If you have any further questions please do not hesitate to email us at

customerservice@medi-spastore.com
Easy Return Policy

Your satisfaction is important to us. If for any reason you are dissatisfied with the products you have purchased you may return the unused portion of a product for a refund* minus shipping fees.

  • Return Policy and Procedure:
    To Qualify for a return, products must be unused and returned within 30 days of purchase. All parts, pieces and printed materials must be in their original packaging.
    You must obtain a Return Merchandise Authorization number. Any returns sent back to us without a return authorization cannot be accepted.
    Your RMA number is good for 10 days upon issue and must be written on the outside of the returning package.
    Please include a copy of your invoice and RMA# with your return.
    Use a trackable and or insured shipping method as we can not be responsible for lost return shipments.

    Upon receipt of your returned item(s), your credit card will be will be electronically refund within 14-21 days of receipt of the product.
    * A handling fee of 20% of purchase price will be assessed on all returns.
    Return acceptance is at the sole discretion of Medi-SpaStore.com.
    Shipping fees are non refundable.
    *Due to specific manufacturer guidelines Makeup products are not refundable.
    *All Clearance Items are non refundable

To Receive an RMA# please email us at customerservice@medi-spastore.com or call us at 1-866-221-3376. If you are contacting us by email please list the returned item(s),your order number and the reason for the return.

Cancellations - To cancel an order the status of the order must be "New" if the status is "In Progress" we cannot cancel the order. Please call customer serivce if you have any questions.

Discount Codes - We are unable to subtract discount codes that have not been entered at checkout after the order has been finalized. If you have trouble entering your code please call customer service BEFORE you finalize the order.

Privacy and Security

When you order from the Medi-Spa Store you can be sure that your credit card number and personal information are completely protected. This form of payment is the safest, most convenient and guarantees the fastest delivery time.

All credit card transactions are processed using Secure Sockets Layer (SSL)128-bit encryption through Verisign for the utmost security. VeriSign is recognized as the industry leader in delivering the highest levels of trust and security so our customers can be certain that the information they send via web browser stays private and confidential.Your personal details are safely encrypted and completely unattainable to a third party.

Our Safety Guarantee

We guarantee that every transaction you make on the medi-spa store will be safe. Simply put, you pay nothing if unauthorized charges are made on your card as a result of shopping medi-spastore.com. Your personal billing details are strictly confidential and will under no circumstances be shared with a third policy. 
 
Disclaimer

Order Acceptance
We reserve the right to refuse any order we receive for any reason. There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

Instances for which your order may be cancelled or revised can include limitations on quantities, or problems identified by our credit and fraud avoidance department. Such as no security code, unverifiable billing and shipping information We may require additional verifications or information before accepting any order including overnight and larger quantity orders. We will contact you if the order is revised . If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Quantity Limits - Reselling
Medi-Spa Store reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. We also reserves the right to prohibit sales to dealers or customers redirecting product.

Color Selections:
Medi-Spa Store makes every effort to display as accurately as possible the colors of our products that appear on the Site. Photos are usually manufacturer provided and are the most accurate possible. The actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any of the colors that are shown will be accurate.Please call our customer service dept if you need help choosing a color before you purchase.

Pricing Policy
At Medi-Spa Store we make it our goal to provide accurate product and pricing information, notwithstanding, pricing or typographical errors may occur. In the event that an item is listed incorrectly or with incorrect information due to an error in pricing or product information, Medi-Spa Store shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Medi-Spa Store may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

MEDICAL DISCLAIMER
IN NO WAY SHOULD MEDI-SPASTORE.COM'S WEB SITE, EMPLOYEES AND/OR ONLINE GUIDES BE CONSIDERED AS OFFERING MEDICAL ADVICE.INFORMATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE SITE! PLEASE SEEK THE ADVISE OF YOUR DERMATOLOGIST ON THE BEST PRODUCT RECOMMENDATIONS FOR YOUR SKIN TYPE.

The information on the Medi-Spa Store.com is provided for educational and informational purposes only, and is not intended to be a substitute for a physicians consultation.Please read and follow all instructions, indications and warnings, provided with your product. Please consult your own physician or appropriate health care provider about the applicability of any opinions or recommendations with respect to your own symptoms or medical conditions.

 

Terms and Conditions

Welcome to Medi-Spa Store. It is very important that you read and understand all of the following terms and conditions before making a purchase. Your use of the www.medi-spastore.com website, which provides you with access to a variety of resources, including product information, and educational materials (collectively the "Service") is subject to the Terms and Conditions of this Agreement . Medi-SpaStore.com reserves the right to amend at any time any policies governing this Web site, including these Terms and Conditions and Medi-SpaStore's Privacy Statement, by posting the amended terms on our Web site. The amended terms shall be effective immediately after they are initially posted on this Web site. Your use of our Web site following the posting of such amended terms shall constitute your acceptance of any such changes. If you do not accept the amended terms, you must cease using this Web site.

Disclaimer of Warranties
THE WEB SITE AND THE MATERIALS IN THE WEB SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MEDI-SPASTORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. MEDI-SPASTORE DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THE WEB SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. MEDI-SPASTORE DOES NOT REPRESENT OR WARRANT THAT THE WEB SITE OR ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability
IN NO EVENT SHALL MEDI-SPASTORE, OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, OR EMPLOYEES, BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE WEB SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THE WEB SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM MEDI-SPASTORE, OR THAT RESULTS FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERROR, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO MEDI-SPASTORE'S RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF MEDI-SPASTORE (WHETHER IN CONTRACT, WARRANTY TORT—INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE, OR IMPUTED—PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THE WEB SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO MEDI-SPASTORE FOR USE OF THE SERVICE.

Indemnification
You agree to defend, indemnify and hold harmless Medi-SpaStore, and its directors, employees, agents, independent contractors, service providers and consultants from and against any third party claims, damages, loss, liability, costs and expenses (including, but not limited to, reasonable attorney's fees) arising out of your use of the Web site and any discussion forums or interactive areas contained herein, including without limitation any actual or threatened suit, demand, or claim made against Medi-SpaStore and/or its independent contractors, service providers, or consultants, arising out of or relating to your use of the Web site, any information or materials you submit, your violation of these Terms and Conditions, or your violation of the rights of any third party.

Medi-SpaStore reserves the right to change any and all content including product prices contained on the Site at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Medi-SpaStore